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Murray is Managing Director of Strachan and Partners, a specialist business advisory consultancy, and Chief Executive of Albyn Ventures, a business investment group. He also holds a number of non-executive Chairman and director positions in a diverse range of companies throughout the UK, many of which he is a shareholder in. He is also Vice Chairman of the Entrepreneurial Exchange in Scotland.

Saturday 29 January 2011

Making The Perfect Pitch - The Seven Ps to Perfection

Making the perfect pitch, like anything in business or life, involves having or developing (through education, training and experience) the necessary knowledge, skills, ability and attitude (state of mind), combined with the ability to deliver the pitch with energy, sincerity and passion!
Before you even contemplate making a pitch, you need to thoroughly know your offer!  That includes (in a business selling context), your company, it’s products and/or services, the markets or industries that the company operates within, it’s existing and prospective customers, the competition and what differentiates your company and your “offer”.
The first essential step in making a successful “pitch” is undertaking the necessary research.  There is no substitute for and no shortcut to gaining the necessary background information on: the target company and the key players (decision makers, shapers or blockers); what the target business needs, wants or desires are; and how your “offer” addresses or exceed these, including how you can differentiate your “offer” from the competition.
Prior to preparing for any pitch, it is essential to have already made some form of connection with the target(s) and attempt to cultivate positive relations. This will also help with the research and you may even be able to road-test your “offer” prior to the main “pitch”.  It is always easier to make a pitch to a friendly face or faces!
Once you’ve done the research and developed connections with the target, you need to develop a pitch strategy, game plan and script, as the SAS would say, "proper preparation and planning prevents pxxx poor performance" (the 7Ps) . 
The “pitch” needs to be concise, to the point and you need to ensure that it is tailored and / or personalised to both the target and key players - How can you transform their business, help deliver their business objectives and address any concerns or personal needs of the key players.  
If there are more than one person delivering the pitch then you also need to be clear on roles / parts that each undertake, and how the interfaces will work.  Then it comes down to practice, practice, practice! “The more I practice the luckier I get” Gary Player (legendry South African golfer).
When actually making the “pitch”, remember that the first few minutes are critical and that first impressions really do count!  If you get off to a bad start it is very difficult to recover.  Experienced “pitchers” will have a number of openings that they can choose depending on the circumstances or audience.  Whilst you should always maintain and demonstrate complete professionalism, you should at the same time, try and create a personable atmosphere that softens and begins the connection process with the target(s).  A trick I use is to warmly shake everyone’s hands and make eye contact when I first meet the target(s). I would also urge you not to over-rely on technology or at least have a back-up and paper copies!
Finally you should ensure that you clearly summarise the agreed actions or promises to be delivered and always, always deliver on them as agreed & within agreed timescales.  There is nothing worse that making the perfect “pitch” and letting yourselves down by failing to deliver!


Murray Strachan

Murray works with executives, funders and shareholders to recover & create value!  You can contact Murray via his website www.murraystrachan.co.uk or follow him on twitter @murraystrachan

Thursday 27 January 2011

Coping in the Recession: The Strachan “Ten Point Plan” - Having The Right Attitude & Behaviour


  1. Be rigorous with your Time! You’ve suddenly got even more to do and potentially more urgent and vital, so you need to focus and be ruthless with your time, time wasters and unnecessary (even if nice to do) tasks. Delegate everything that is not in the urgent and vital action list(s). You also need to plan! As they say “If you fail to plan…You plan to fail”
  2. Every pound is a prisoner! Remember, it’s your money or at least a large chunk of it! Do you need to spend it or spend it now? Can you use the resources you already have (Blue Peter style). Insist that all purchases require your authorisation for the foreseeable future whilst cash is tight! Equally do the same with purchase invoices! You’ll be surprised how this tightens things up and changes the culture!
  3. Cut deeper than you think possible! It’s always better to cut deeper and have to rebuild, than have to cut several times!
  4. Inform & involve your staff, suppliers etc so that they understand. As the Chinese proverb goes… “Tell me and I shall forget, Show me and I may remember, Involve me and I will understand” It’s essential that everyone is on board and pulls in the same direction!
  5. Stay Positive Yourself! Avoid &/or eliminate the emotive & opinionative “Doom and Gloomers”. You simply don’t have the time and they can be a great drain on your strength and time.
  6. Deal with the Underperformers! If there was ever a time, now is the time to deal with the underperformers, time waters, the disorganised and less effective. There is no room for passengers!
  7. Think the unthinkable! In these times sometimes conventional solutions just won’t provide the radical solution that may be required! You may have to completely rethink the business model, processes and systems.
  8. You need to dig deep, emotionally and physically! These are tough times, tougher than may have seen before! It’s the old adage, ..only the strong(est) will survive! However, be careful you don’t burn yourself out!
  9. Create some space from outside pressures! You need to ensure that your family and friends understand the challenges you face and the pressure you are under (without scaring them completely), so that they can support you rather than adding to you worries and stress!
  10. Don’t be scared to ask for help! Put the ego to one side! We all need help at times, and we know it, but are often too proud or stubborn! There are a lot of people (e.g. friends, family, associates, contacts, Entrepreneurial Exchange members etc) who will have some knowledge, experience and /or ability and are willing to help! Help yourself by asking! They can only say no! And remember to say thank you!


Murray Strachan

Murray works with executives, funders and shareholders to recover & create value!  You can contact Murray via his website www.murraystrachan.co.uk or follow him on twitter @murraystrachan